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HP HP2-H41 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Customer Needs and Sales Positioning | - Value-based selling approach
|
| Topic 2: Printing Solutions and Services | - Security and document workflow solutions
|
| Topic 3: Competitive Positioning | - HP differentiators
|
| Topic 4: HP Imaging and Printing Portfolio Overview | - Overview of HP printing solutions
|
HP Selling Imaging and Printing Fundamentals Sample Questions:
Question 1
Which HP products include the embedded scan to SharePoint feature?
A. HP document capture workstations
B. HP Business notebooks
C. HP mobile scanners
D. HP LaserJet Pro series MFPs
Question 2
Which factors contribute to the low cost of printing with HP OfficeJet Pro products? (Select three.)
A. Lifetime print heads
B. Require less energy to print
C. Wireless connectivity
D. Expandable trays
E. Available high yield cartridges
F. Color touch screens
Question 3
Which statement is true about the challenges that business customers face?
A. Customers should outsource their marketing work and focus on IT.
B. Customers must balance administration, customers, expertise, and sales.
C. Customers need to spend time building their IT platform before they focus on their core business.
D. Customers need to give first priority to their IT and then to their business.
Question 4
How does the HP Universal Print Driver differ from traditional HP print drivers, such as the HP PCL 5 driver?
A. The HP Universal Print Driver can send a print job to any HP printer in the fleet, but the traditional print driver can send a print job only to the model of printer for which it is designed.
B. The HP Universal Print Driver can send a print job to multiple printers at the same time, while traditional print drivers can send a print job to only one printer.
C. The HP Universal Print Driver enables the customer to manage a single print driver to operate all HP printing devices in the fleet, while the traditional print driver requires the customer to manage separate print drivers for each device.
D. The HP Universal Print Driver can search the network for the printer that the user wants to install, but the traditional print driver can find a printer only if the user connects the printer via USB.
Question 5
What is a key reason that HP monochrome LaserJet print quality is better than that of competitive products?
A. HP ColorSphere toner
B. HP Scalable Print technology
C. smoothest gray ramp
D. higher fuser temperatures
Solutions:
| Question 1 Answer: D | Question 2 Answer: B,C,E | Question 3 Answer: B | Question 4 Answer: C | Question 5 Answer: C |
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