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Salesforce AP-208 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Wealth Management Capabilities | 20% | - Financial goals and planning - Investment portfolio management - Performance monitoring - Asset allocation tracking |
| Topic 2: Client Management | 15% | - Household management - Client profiling and segmentation - Relationship types and hierarchy - Client lifecycle management |
| Topic 3: Analytics and Reporting | 12% | - Key metrics for financial advisors - Financial Services Cloud reports and dashboards - Custom reporting requirements |
| Topic 4: Banking and Lending Features | 15% | - Account aggregation - Compliance and regulatory considerations - Digital lending workflows |
| Topic 5: Financial Services Cloud Overview | 10% | - Use cases for Banking, Wealth Management, and Insurance - Core capabilities of Financial Services Cloud - Key differentiators from standard Salesforce CRM |
| Topic 6: Data Model and Architecture | 18% | - Financial Account and Financial Holding objects - Individual and Household data model - Custom objects for financial products - Relationship mapping between accounts and contacts |
| Topic 7: Implementation and Configuration | 10% | - Setup and configuration basics - Best practices for deployment - Security model considerations |
Salesforce Financial Services Cloud Accredited Professional Sample Questions:
1. Financial Services Cloud (FSC) contains a number of custom objects to model a client's financial information, and each object can be configured to appear as tabs in your org. For example, if a consultant wanted to create a financial goal for a customer, they could use the Financial Goal object in FSC.
What are three objects in FSC?
A) Billing
B) Inheritance
C) Revenue
D) Financial Goal
E) Financial Holding
2. A consultant is building an agent console for an insurance company using FlexCards to provide a 360-degree view of its customers. An Integration Procedure will be used to retrieve Account, Opportunity, andContract data. The agent wants the following information displayed:
* Account information including account name, phone, and website
* Active opportunities related to the Account
* Active insurance policies related to the Account
* The ability to view andrenew policies
How should the consultant design the FlexCards to meet these requirements?
A) Parent FlexCard with single Child and multiple Card States
B) Parent FlexCard with multiple Q**jld Flex Cards and Card Actions
C) Parent FlexCard with multiple Cnrrarenand different Card States
D) Parent FlexCard with single Child and Card Actions
3. A financial services company is migrating a legacy customer relationship management system to Financial Services Cloud (FSC). The company is requesting that its consulting partner introduce specific customer interaction features mapped to its business processes.
What should the consultant consider when introducing the FSC features?
A) If there is a business process for taking detailed notesfor client meetings and adding action items, the Action Plan component is recommended to use.
B) If there is a business process for showing common interests and needs across the company's clients, the Interaction Summaries component is recommended to use.
C) If there is a business process for limiting role-based data visibility, the Interaction Summaries component is recommended to use.
D) If there is a business process for tracking the customer life events and milestones, and timely reminding of opportunities, the Action Plan component is recommended to use.
4. Scott Adams is opening a joint savings account with his mom, Rachel Adams. Rachel Adams is the primary member ofthe Adams Household. Personal Banker Hank Burton wants to make sure that Scott's data is rolling up to the Adams Household. How can the Banker accomplish this?
A) Add Scon as a Related Contact to the Adams Household.
B) Disable the Primary Group setting fof Scon on the Adams Household
C) Make the Adams Household Scott's primary Group and edit tie Activities & Objects to ft* Up.
D) Make the Adams Household Scotts pnmary Group and make Scott the pnmary member
5. Which three of these statements are true for Rollup By Lookup (RBL) in Financial Services Cloud?
A) Salesforce does not recommend or provide support for creation or customization of Financial Services Cloud RBL rules
B) Person Accounts need to be enabled in order to use the Rollup by Lookup functionality.
C) An RBL (Rollup By Lookup) rule displays summary calculations of financial account information, such as account balances.
D) The Rollup By Lookup (RBL) configuration updates the corresponding RBL summaries at the diem and group levels
E) RBL rules do not require a lot of processing power.
Solutions:
| Question # 1 Answer: C,D,E | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: C | Question # 5 Answer: A,C,D |
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