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SAP C_PXSUP_90 : SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One

C_PXSUP_90

Exam Code: C_PXSUP_90

Exam Name: SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One

Updated: Sep 06, 2026

Q & A: 80 Questions and Answers

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SAP C_PXSUP_90 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Advanced Support Tools & Procedures15%- Collaboration & Reporting
  • 1. Updating messages with SAP
    • 2. Support reporting and documentation
      - SAP Note Implementation
      • 1. Correction instruction application
        • 2. Transaction SNOTE usage
          Topic 2: ABAP System Analysis & Troubleshooting40%- Error & Performance Analysis
          • 1. System logs: SM21, ST11, SM13, SM12
            • 2. Traces: SQL Trace, ABAP Trace, ST05
              • 3. Debugging techniques and runtime analysis
                - ABAP Workbench & Dictionary
                • 1. Data Dictionary objects and attributes
                  • 2. Transactions SE80, SE11, SE16, SM30
                    • 3. Screen processing (PAI/PBO) and system fields
                      Topic 3: SAP Business All-in-One Support25%- Application-Specific Support
                      • 1. Customizing and transport management
                        • 2. Incident handling for preconfigured business processes
                          • 3. System monitoring and health checks
                            Topic 4: Incident Management Fundamentals20%- SAP Support Infrastructure
                            • 1. Connecting to SAP Global Support
                              • 2. SAP Solution Manager Work Centers
                                • 3. SAP Notes and Knowledge Base search
                                  - Support Process Overview
                                  • 1. Message lifecycle and status management
                                    • 2. Business hours and SLA configuration
                                      • 3. Response and escalation procedures

                                        SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One Sample Questions:

                                        Question 1

                                        Which of the following objects can be analyzed in the Object List of the Object Navigator (SE80)? (Choose two)

                                        A. The data objects used by the program.
                                        B. The Include programs of the program (for example, Top-Include).
                                        C. The authorizations required to execute a program.
                                        D. The database tables that are accessed by the program.


                                        Question 2

                                        What does 'component' refer to in SAP software? (Choose two)

                                        A. Components are part of a report.
                                        B. Components are arranged in a hierarchy, the so-called Component Hierarchy or Application Component Hierarchy.
                                        C. Components are part of data dictionary.
                                        D. The component is an attribute that allows a classification from the application perspective.


                                        Question 3

                                        Which one of the following statements about the return code is true? (Choose two)

                                        A. A return code is a system field that is automatically filled (and changed) when a certain ABAP command has been executed.
                                        B. All ABAP commands support a return code. After every ABAP statement, the return code is determined again.
                                        C. A return code can only have one value at a certain time.
                                        D. A return code is a unique key that is sent from the ABAP program to the SAPGUI so that the right screen will be selected from the front end's local repository.


                                        Question 4

                                        Which of the following statements accurately describe a client in an SAP system? (Choose two)

                                        A. A client corresponds to a customer.
                                        B. A client represents a completely independent business entity.
                                        C. A client has its own database.
                                        D. A client may represent an entire company.


                                        Question 5

                                        When a message is sent to SAP via SAP Solution Manager, which status does the message have in the Service Desk?

                                        A. Sent to SAP
                                        B. Sent to Customer
                                        C. Information to SAP
                                        D. Confirm message to SAP


                                        Solutions:

                                        Question 1
                                        Answer: A,B
                                        Question 2
                                        Answer: B,D
                                        Question 3
                                        Answer: A,C
                                        Question 4
                                        Answer: B,D
                                        Question 5
                                        Answer: A

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