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ISEB BH0-013 : Foundation Certificate in Business Analysis

BH0-013

Exam Code: BH0-013

Exam Name: Foundation Certificate in Business Analysis

Updated: Jul 21, 2026

Q & A: 160 Questions and Answers

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ISEB BH0-013 Exam Syllabus Topics:

SectionObjectives
Strategy Analysis- Analyzing current and future state
- Understanding business needs and drivers
Stakeholder Analysis and Management- Identifying stakeholders
- Managing stakeholder engagement
Business Case Development- Evaluating options and recommendations
- Cost-benefit analysis
Requirements Lifecycle Management- Requirements traceability
- Change control and requirements maintenance
Requirements Engineering- Requirements specification and validation
- Requirements elicitation and analysis
Introduction to Business Analysis- Role and responsibilities of a business analyst
- Context of business analysis in organizations
Investigation Techniques- Interviews, workshops, and observation
- Document and data analysis techniques

ISEB Foundation Certificate in Business Analysis Sample Questions:

1. A business case for a project claims that the new system will provide managers with more time to think creatively about strategic issues. What would this be classified as in a cost-benefit analysis?

A) An intangible cost.
B) An intangible benefit.
C) A tangible cost.
D) A tangible benefit.


2. A stakeholder has been classified as 'some' on both the power/influence and interest axes of a power/interest grid. Which of the following would be an appropriate way of managing this
stakeholder?

A) Keep watching.
B) Keep on side.
C) Keep satisfied.
D) Keep informed.


3. Which of the following terms may be used to describe the attitude of a stakeholder who is NOT in favour of the project but is probably not actively opposed to it?

A) Blocker.
B) Opponent.
C) Critic.
D) Neutral.


4. In which stage of the requirements engineering process are requirements checked to see whether they are well formed and SMART?

A) Requirements management.
B) Requirements analysis.
C) Requirements documentation.
D) Requirements elicitation.


5. What is the business analyst doing when he or she compares the BAM with the current business situation?

A) Conceptual modelling.
B) Defining CATVVOE.
C) Analysing perspective.
D) Gap analysis.


Solutions:

Question # 1
Answer: B
Question # 2
Answer: B
Question # 3
Answer: C
Question # 4
Answer: B
Question # 5
Answer: D

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