Salesforce Sales-Con-201 : Salesforce Certified Sales Cloud Consultant

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Salesforce Sales-Con-201 Exam Syllabus Topics:

Salesforce Certified Sales Cloud Consultant Sample Questions:

Question #1
Cloud Kicks has just deployed all of its configurations. The admin wants to build a new process using objects that were deployed. Which best practice should a consultant recommend to the admin?

A. Build in a Partial Copy sandbox and test changes in the staging environment.
B. Build in a test release environment end test changes In a Partial Copy sandbox.
C. Build in a Developer sandbox and test changes in a test release environment.

Question #2
A consultant is addressing Cloud Kicks' performance measurement needs and overcoming challenges within Sales Cloud. Which approach should a consultant adopt?

A. Collaborate closely with the customer to discern their specific performance measurement requirements.
B. Rely on general industry standards to determine performance measurement criteria and system architecture.
C. Implement standardized performance measurement practices to ensure consistency across Sales Cloud.

Question #3
Northern Trail Outfitters has created a Complaints custom object related to Accounts. The organization-wide default has been set to Private. Only users within the Complaints Specialist public group should be able to view and edit any Complaint record. Which option should a consultant recommend to meet the requirements?

A. Set the Complaints object's default visibility to allow only the users In the Complaints Specialist public group to access the records.
B. Use Apex managed sharing to grant record access to users In the Complaints Specialist public group.
C. Create a criteria-based sharing rule that grants Read/Write access to the Complaints Specialist public group.

Question #4
Cloud Kicks is implementing Sales Cloud and has asked a consultant to create an architecture diagram of the system. Which stage of the project lifecycle does this fall under?

A. Plan
B. Initiate
C. Execute

Question #5
The admin at Universal Containers has been getting complaints from sales reps about duplicate leads within Sales Cloud. The admin has already set up a Matching Rule for Leads. What should the consultant recommend to resolve the issue?

A. Change the criteria for the standard Lead Matching Rule.
B. Confirm the standard Lead Matching Rule is deactivated.
C. Confirm the custom Lead Matching Rule is activated.

Solutions: