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SHRM SHRM-SCP Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| HR Knowledge Domain: Workplace | Approx. 38% | - HR Technology and Data - Corporate Social Responsibility - Risk Management - US Employment Law and Regulations |
| HR Knowledge Domain: Organization | Approx. 28% | - Organizational Effectiveness and Development - Employee and Labor Relations - Structure of the HR Function - Workforce Management |
| HR Knowledge Domain: People | Approx. 34% | - Learning and Development - HR Strategic Planning - Employee Engagement and Retention - Talent Acquisition and Retention - Total Rewards |
| Behavioral Competencies | - Consultation - Ethical Practice - Leadership and Navigation - Communication - Relationship Management - Global and Cultural Effectiveness - Critical Evaluation |
SHRM Senior Certified Professional (SHRM-SCP) Sample Questions:
Question #1
What would your advice be to the supervisor?
A. Pull Jane and Susan aside separately; explain that the expectation is that their behaviorremain prof essional.
B. Organize a face-to-face meeting between the with the supervisor acting as a facilitator.
C. Rearrange the counter schedule so that Jane and Susan never work together.
D. Organize a conflict resolution training for Jane and Susan to attend.
Question #2
What guidance would you give to supervisors/managers for managing teams from different backgrounds?
A. Have weekly team meetings and ask employees to share what they,re working on for theweek
B. Consider employees, cultural preferences before assigning work tasks.
C. Get to know each team member and their background to build trust and establish therelationship first.
D. d. Facilitate face-to-face discussions among team members during times of conflict.
Question #3
Currently, 28 states in the United States are considered "Right to Work" states. What are Right to Work laws?
A. Legislation that forbids unionizing among employees.
B. Legislation that provides a choice to employees with respect to union membership
C. Legislation that allows for an employee to be terminated for any reason as long as it is notillegal
D. Legislation that ensures employment opportunities for permanent resident aliens
Question #4
What types of organizations are required to maintain an affirmative action program
A. None, rather it is best practice for all organizations to remain informed of minority and female representation
B. Federal government contractors or subcontractors, as mandated by the Ofthe of Federal Contract Compliance (OFCCP)
C. All federal, state and local government agencies
D. All organizations with more than 50 employees, as mandated by the Equal Employment Opportunity Commission (EEOC)
Question #5
The new HR manager spends time observing different employees to learn about the business. He notices that the maintenance supervisor, who is the CEO's cousin, appears unqualified when working on a defective fridge. When talking to the maintenance supervisor, the HR manager finds out that he has no training in performing the work required by his position. He further hears other employees saying that the maintenance supervisor of ten calls in favors from friends when he cannot complete the job himself. The HR manager is concerned about the maintenance supervisor's performance but also knows that he is close to the CEO. The CEO does not like to hear his family members being criticized. What should the HR manager do?
A. Because the maintenance department and the HR department are separate from each other,the HR manager does not need to act.
B. He should give the CEO a hint to observe the maintenance supervisor,s work himself.
C. He should inform the CEO of his findings and concerns.
D. He should conduct an investigation to find out how the maintenance supervisor got hisposition without having the necessary qualifications for it.
Solutions:
| Question #1 Correct Answer: B | Question #2 Correct Answer: D | Question #3 Correct Answer: B | Question #4 Correct Answer: B | Question #5 Correct Answer: C |


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