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IBM P6040-014 : IBM SurePOS 500 Models 5x5 Technical Mastery

P6040-014

Exam Code: P6040-014

Exam Name: IBM SurePOS 500 Models 5x5 Technical Mastery

Updated: Aug 01, 2026

Q & A: 65 Questions and Answers

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IBM P6040-014 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Maintenance and Support Resources20%- IBM support tools
  • 1. Documentation and technical notes
    • 2. Knowledgebase access
      - Service procedures
      • 1. Field replaceable units
        • 2. Preventive maintenance
          Topic 2: Diagnostics and Troubleshooting35%- Component-level troubleshooting
          • 1. Display and peripherals
            • 2. Network and communication
              • 3. Power and storage
                - Startup and POST analysis
                • 1. LED and beep codes
                  • 2. Diagnostic utilities
                    Topic 3: System Overview and Architecture20%- Hardware specifications
                    • 1. Cooling and power design
                      • 2. Processor and memory
                        • 3. I/O ports and expansion
                          - Features and design concepts
                          • 1. Environmental specifications
                            • 2. Tool-less serviceability
                              Topic 4: Installation and Configuration25%- Hardware installation
                              • 1. Component replacement
                                • 2. ESD safety procedures
                                  - Software setup
                                  • 1. Remote management tools
                                    • 2. Operating system support

                                      IBM SurePOS 500 Models 5x5 Technical Mastery Sample Questions:

                                      1. Which three processor characteristics are found in the IBM SurePOS 5x5 series? (Choose three.)

                                      A) It does not support multi-media applications.
                                      B) It is non-socketed.
                                      C) It operates at 2.53GHz.
                                      D) It has a 533MHz frontside bus.
                                      E) It has an Integrated Graphics Processor.
                                      F) It has an Intel chipset.


                                      2. Which two statements are true when implementing wireless functionality in the IBM SurePOS Model 545 and Model 565? (Choose two.)

                                      A) Both models 545 and 565 have the capability to add wireless support through the PC card slot or through USB technology.
                                      B) Model 545 has the capability to add wireless support using the PC card slot only.
                                      C) For model 565, wireless capability is available through USBtechnology only.
                                      D) For model 545, wireless capability is available through USB technology only.
                                      E) Model 565 has the capability to add wireless support through the PC card slot or through USB technology.


                                      3. What are three IBM retail hardening tests that the IBM SurePOS 5x5 has gone through? (Choose three.)

                                      A) ergonomic acceptance
                                      B) temperature and humidity
                                      C) visual acuity
                                      D) power line disturbance
                                      E) ease of use
                                      F) acoustical


                                      4. Which tool is the most helpful in testing peripheral devices attached to the IBM SurePOS 5x5?

                                      A) IBM POS Peripherals Diagnostic CD
                                      B) IBM Diagnostics for POS Systems and Peripherals
                                      C) IBM SP5x5 Systems and Peripherals Package
                                      D) IBM POS Peripheral Diagnostic Diskette


                                      5. IBM tests all IBM SurePOS equipment to ensure that it can withstand electrostatic discharge. Up to how many volts can the SurePOSwithstand?

                                      A) 25,000
                                      B) 20,000
                                      C) 15,000
                                      D) 10,000


                                      Solutions:

                                      Question # 1
                                      Answer: C,D,F
                                      Question # 2
                                      Answer: D,E
                                      Question # 3
                                      Answer: B,D,F
                                      Question # 4
                                      Answer: B
                                      Question # 5
                                      Answer: C

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