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Exam MB6-897: Microsoft Dynamics 365 for Retail
Candidates for this exam are Microsoft Dynamics 365 partners who set up and use the application functionality in Microsoft Dynamics 365 for Retail and provide support for the application.
Candidates typically have a strong understanding of retail operations and POS, and experience deploying, maintaining, and using Microsoft Dynamics 365 for Retail.
Part of the requirements for: none
Reference: https://www.microsoft.com/en-us/learning/exam-mb6-897.aspx
Our real exam test (Microsoft Dynamics 365 for Retail) types introduce
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Microsoft Dynamics 365 for Retail MB6-897 Exam
Microsoft Dynamics 365 for Retail MB6-897 Exam which is related to Microsoft Certified Professional Certification. This exam measures and validates the candidate ability to set up and configure organizational parameters, point of sale, products, manage retail operations and conduct retail activities. Microsoft Dynamics 365 Consultants, Information Workers and IT Professionals usually hold or pursue this certification and you can expect the same job role after completion of this certification.
Microsoft MB6-897 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Set up and configure organizational parameters | 20-25% | - Configure retail parameters and workflows - Manage retail channels and integration - Implement security and address books - Model an organization and hierarchies |
| Topic 2: Conduct retail activities | 25-30% | - Handle sales analytics and reporting - Manage loyalty programs and gift cards - Process orders and fulfillment - Perform POS transactions and customer service |
| Topic 3: Set up and configure products | 15-20% | - Define product parameters and attributes - Manage pricing, discounts, and promotions - Build category hierarchies and catalogs - Set up inventory and vendor links |
| Topic 4: Set up and configure Point of Sale (POS) | 10-15% | - Set up barcodes, labels, and printing - Configure POS terminals and hardware - Configure payment methods and operations - Create screen layouts and button grids |
| Topic 5: Manage retail operations | 15-20% | - Manage store operations and workflows - Monitor and troubleshoot connectivity - Process returns, RMA, and inventory - Configure Commerce Data Exchange |
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