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IBM M7010-848 : IBM Cúram Social Program Management 7.X Sales Mastery V1

M7010-848

Exam Code: M7010-848

Exam Name: IBM Cúram Social Program Management 7.X Sales Mastery V1

Updated: Oct 19, 2026

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IBM M7010-848 Exam Syllabus Topics:

SectionObjectives
Topic 1: Solution Architecture and Components- Core platform components
  • 1. Eligibility and entitlement processing
    • 2. Workflow and rules engine
      • 3. Case management framework
        - Integration and extensibility
        • 1. Integration with government systems
          • 2. Data management and interoperability
            Topic 2: Cúram Social Program Management Overview- Platform introduction and positioning
            • 1. IBM Cúram SPM capabilities overview
              • 2. Core value proposition for government and public sector
                - Business outcomes and benefits
                • 1. Improved citizen service experience
                  • 2. Efficiency in social program delivery
                    Topic 3: Industry and Use Cases- Public sector applications
                    • 1. Healthcare and human services programs
                      • 2. Social welfare programs
                        - Customer value scenarios
                        • 1. Program modernization initiatives
                          • 2. Digital transformation in social services
                            Topic 4: Sales Positioning and Messaging- Competitive differentiation
                            • 1. IBM strengths in public sector solutions
                              • 2. Differentiation from legacy systems
                                - Solution selling approach
                                • 1. Identifying customer pain points
                                  • 2. Mapping capabilities to outcomes

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