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Salesforce EEB-101 : Essentials for Marketing Cloud Email Marketers

EEB-101

Exam Code: EEB-101

Exam Name: Essentials for Marketing Cloud Email Marketers

Updated: Oct 07, 2026

Q & A: 157 Questions and Answers

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About Salesforce EEB-101 Exam

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Salesforce EEB-101 Exam Syllabus Topics:

SectionWeightObjectives
Email Marketing Best Practices10%- Design effective email campaigns
  • 1. Email deliverability techniques
  • 2. Subscriber acquisition and retention methods
  • 3. Evaluate email marketing elements for effectiveness
Marketing Automation26%- Automate email campaigns
  • 1. Build automation using Automation Studio
  • 2. Build journeys using Journey Builder
  • 3. Recommend appropriate automation solutions
Insights and Analytics14%- Analyze email metrics
  • 1. Explain available email campaign metrics
  • 2. Describe steps to analyze performance results
Subscriber and Data Management26%- Manage subscriber and data processes
  • 1. Configure segmentation tools and troubleshoot preferences
  • 2. Set up data extensions
  • 3. Import data into Marketing Cloud
Content Creation and Delivery24%- Build and customize email content
  • 1. Organize and manage email assets
  • 2. Use Marketing Cloud tools for email preparation
  • 3. Configure send settings and manage campaign content

Salesforce Essentials for Marketing Cloud Email Marketers Sample Questions:

Question #1
The website team at North Trail Outfitter has noticed performance issues on the site when the marketing team sends promotional emails.
What should the marketer do to prevent this problem?

A. Configure Send Throttling.
B. Segment email sends by domain.
C. Use Delayed Delivery


Question #2
Northern Trail Outfitters (NTO) is going through IP address warning and would like to understand the metrics of the email sends on a data level.
Which out-of-the-box report should IMTO use to get this information to refine to its sending methods?

A. Email Performance by Domain
B. Email Sends by User
C. Recent Email Send Summary


Question #3
Northern Trail Outfitters receive nightly files from its data warehouse to maintain opt-out compliance across multiple marketing platform these files contain only the previous day's opt-out updates. If a run fails, it must be manually rerun to maintain compliance.
How should the notification be received if the data import is unsuccessful?

A. Import Activity Notification Settings
B. Configured Alert Manger Settings
C. Automation Notification Settings


Question #4
Northern Trail Outfitters (NTO) wants to test Einstein Recommendations against the company's static product recommendations in a product return confirmation email. Next, NTO needs to evaluate the results and choose the winning option for future confirmations.
Which journey type is best suited to run this test?

A. Single Send
B. Transactional Send
C. Multi-Step


Question #5
Northern Trail Outfitters (NTO) has subscribers opt-in to its marketing program via email or SMS.
What should NTO configure for its welcome series in Journey Builder to honor the opt-in communication method?

A. Send both email and SMS to ensure subscribers get NTO's messages.
B. Create one Entry Source for each messaging channel.
C. Ensure source channel Is available in subscriber data.


Solutions:

Question #1
Correct Answer: A
Question #2
Correct Answer: A
Question #3
Correct Answer: C
Question #4
Correct Answer: C
Question #5
Correct Answer: C

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