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ISQI CTFL-UT Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Usability Reviews | - Introduction and Approach
|
| Topic 2: User Surveys | - Survey Techniques
|
| Topic 3: Usability and Accessibility Standards | - Accessibility Standards
|
| Topic 4: Selecting Appropriate Methods | - Method Selection
|
| Topic 5: Risks in Usability, User Experience and Accessibility | - Typical Risks
|
| Topic 6: Usability Testing | - Test Planning
|
| Topic 7: Roles and Responsibilities | - Stakeholder Collaboration
|
| Topic 8: Basic Concepts | - Fundamentals
|
ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:
Question #1
You're defining usability test tasks for a web shop for mobile phones and smartphones. Finding out whether users are able to place an order easily has been identified as the main goal of the usability test.
Which of the following is a reasonable task definition to include in the test?
A. Which mobile operating system do you prefer?
B. Your phone broke and you're looking for a new smartphone. Your budget is 200$ and it should have an infrared sensor as you like to operate your home entertainment system with it. Find a suited smartphone and order it!
C. Enter the item number "1469483" in the search box and click "OK". Put the first item in the cart by clicking "add to bag". Then, click on "checkout" in order to start the order process. After that, fill in the form and click on "submit".
D. Put the first phone you find in your shopping cart!
Question #2
Which of the following statements about usability test scripts is wrong?
A. It is a checklist used by the moderator of a usability test.
B. It contains pre-session interview questions.
C. It contains post-session interview questions.
D. It contains answers to the test questions.
Question #3
What is a usability test task?
A. A test session in usability testing in which a usability test participant is executing tests, moderated by a moderator and observed by a number of observers
B. A document specifying a sequence of actions for the execution of a usability test. It is used by the moderator to keep track of briefing and pre-session interview questions, usability test tasks, and post- session interview questions
C. A usability test execution activity specified by the moderator that needs to be accomplished by a usability test participant within a given period of time
D. A process through which information about the usability of a system is gathered in order to improve the system (known as formative evaluation) or to assess the merit or worth of a system (known as summative evaluation)
Question #4
A "usability requirement" is:
A. A requirement on the usability of a component or system
B. A requirement needed for a usability tester
C. A requirement needed to define the size of a mobile phone used in a usability test
D. A requirement how to conduct a usability test
Solutions:
| Question #1 Answer: B | Question #2 Answer: D | Question #3 Answer: C | Question #4 Answer: A |
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