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BlackBerry BCP-421 : Maintaining a BlackBerry Enterprise Server v5.0 in an IBM Lotus Domino Environment

BCP-421

Exam Code: BCP-421

Exam Name: Maintaining a BlackBerry Enterprise Server v5.0 in an IBM Lotus Domino Environment

Updated: Sep 22, 2026

Q & A: 99 Questions and Answers

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BlackBerry BCP-421 Exam Syllabus Topics:

SectionObjectives
Maintenance and Troubleshooting- Problem resolution
  • 1. Common BES issues and fixes
    • 2. Database and synchronization troubleshooting
      - Monitoring and diagnostics
      • 1. Log analysis and system monitoring
        • 2. Performance monitoring tools
          BlackBerry Enterprise Server Architecture in Domino Environment- BES components and services overview
          • 1. Integration with IBM Lotus Domino mail server
            • 2. Core services and agents in BES 5.0
              - Messaging flow and routing
              • 1. Email flow between Domino and BlackBerry devices
                • 2. Message processing and synchronization
                  User and Device Management- User activation and provisioning
                  • 1. User policies and IT policies
                    • 2. Enterprise activation process
                      - Device management
                      • 1. Policy enforcement and updates
                        • 2. Device assignment and tracking
                          Security and Policy Management- IT policy configuration
                          • 1. Defining and applying IT policies
                            • 2. Security compliance enforcement
                              - Security architecture
                              • 1. Encryption and secure messaging
                                • 2. Authentication mechanisms
                                  Installation and Configuration- BES installation in Domino environment
                                  • 1. Prerequisites and system requirements
                                    • 2. Installation steps and post-install configuration
                                      - Server configuration and setup
                                      • 1. Service account configuration
                                        • 2. Database and Domino integration setup

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