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Apple 9L0-066 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Troubleshooting Tools and Procedures | 6% | - Apply systematic troubleshooting methods to diagnose and resolve problems |
| Topic 2: Applications | 5% | - Evaluate and isolate application issues in OS X |
| Topic 3: Spotlight | 1% | - Evaluate and isolate Spotlight issues |
| Topic 4: Networking | 5% | - Evaluate wired and wireless network connectivity problems - Configure and set up Apple wireless networks for client access |
| Topic 5: Time Machine | 5% | - Understand Time Machine features and benefits - Apply Apple-recommended troubleshooting procedures for Time Machine |
| Topic 6: File System | 5% | - Evaluate and isolate file system problems |
| Topic 7: Security and Privacy | 5% | - Evaluate and isolate security and privacy issues in OS X |
| Topic 8: iCloud | 5% | - Evaluate and isolate connectivity issues with iCloud-enabled devices |
| Topic 9: Peripherals | 5% | - Evaluate and isolate peripheral connectivity problems with Apple products |
| Topic 10: Startup | 5% | - Evaluate startup problems and determine appropriate solutions |
| Topic 11: Family Sharing | 2% | - Troubleshoot Family Sharing and iTunes-related device issues |
| Topic 12: Integration | 2% | - Evaluate and troubleshoot OS X integration scenarios |
| Topic 13: Recovery | 4% | - Use Apple procedures and utilities to recover an OS X installation |
| Topic 14: Installation | 5% | - Evaluate and isolate OS X installation problems |
| Topic 15: Accounts and Permissions | 5% | - Evaluate and isolate account and permission issues in OS X Yosemite |
Apple OS X Yosemite Troubleshooting Sample Questions:
Question #1
Mary is really busy and must focus on a weekly reports. She really needs to update her apps in OS X, but it is not always a convenient time when App Store notifies her. Which of the following would be the best option in App Store notifications for Mary to select?
A. Click "Later," and choose a convenient time to update the apps.
B. Click "Close" and wart for another reminder.
C. Click "Don't Ask Me Again" so the download apps reminder goes away.
D. Click "Download apps in Sleep Mode."
Question #2
DRAG DROP
The Mac will emit tones at startup if the machine is not passing initial tests. Match the correct tone to the symptom.
Drag the Tone from the left column to the gray box next to the Symptom in the right column.
Question #3
Samuel is attempting to restore his MacBook Air (Mid 2013) from his Time Machine backup using the OS X Recovery system. Although he has restored individual files from the Time Machine backup in the past, he is not given the option to Restore from Time Machine while in Recovery. Which of the following questions might help you isolate the issue for Samuel?
A. "In your Time Machine setup, did you exclude any system files?"
B. "How many times did Time Machine complete an incremental backup of the files?"
C. "Have you seen the little spinning clock in the menu move?"
D. "When was the last time you used Time Machine to back up your files?"
Question #4
Larry just bought a new Mac with OS X Yosemite and wants to transfer his Outlook contacts and home folder documents from a PC running Windows Vista with SP2. You confirm automatic installation in Windows is disabled. What is the next step you will ask Larry to take before attempting to use Windows Migration Assistant?
A. Make sure the contacts are exported in vCard format into the home directory.
B. Disable anti-virus and firewall software on the PC.
C. Start up the MacBook Pro in Target Disk Mode.
D. Place the PC in standby mode and select it from the list in Migration Assistant running on the MacBook Pro.
Question #5
Sheryl is configuring a drive on the office server to be used by Time Machine. Each of the Mac computers in the office will be set up to use that network drive. Which of the following network protocols must the server use to make that drive available to Time Machine on each Mac computer?
A. User Datagram Protocol (UDP)
B. File Transfer Protocol (FTP)
C. Apple Filing Protocol (AFP)
D. Reverse Address Resolution Protocol (RARP)
Solutions:
| Question #1 Correct Answer: A | Question #2 Correct Answer: Only visible for members | Question #3 Correct Answer: C | Question #4 Correct Answer: D | Question #5 Correct Answer: C |
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