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WGU Information-Technology-Management Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| IT Governance, Strategy & Ethics | 15% | - IT service management and ITIL basics - IT alignment with business goals - Compliance, policies, and ethics |
| Data Management & Databases | 15% | - Database models and design - Data integrity, security, and governance - SQL and data querying |
| Networking & Infrastructure | 15% | - Network types, protocols, and architecture - Cloud computing and virtualization - IT infrastructure management |
| IT Fundamentals & Concepts | 20% | - Data, information, and knowledge management - Role of IT in business - Information systems types and components |
| Systems Development & Lifecycle | 20% | - Design, implementation, and maintenance - Requirements gathering and analysis - SDLC phases and models |
| IT Security & Risk Management | 15% | - Risk assessment and mitigation - Security principles: confidentiality, integrity, availability - Threats, vulnerabilities, and controls |
WGU Information Technology Management QGC1 Sample Questions:
1. Which phase of the waterfall methodology is executed immediately prior to the implementation phase?
A) Maintenance
B) Testing
C) Analysis
D) Development
2. What is the function of a firewall in a network security strategy?
A) To prevent phishing attacks
B) To detect malware
C) To control unauthorized access
D) To manage encryption keys
3. What are the responsibilities of the product owner in a Scrum project?
A) Monitor velocity metrics and ensure team compliance
B) Assist developers with blockers and code refactoring
C) Prioritize requirements and manage the backlog
D) Track task completion and update sprint burndown charts
4. What is a primary purpose of using prototypes in the business analysis process?
A) To develop the back-end code of the final product
B) To finalize the visual design and branding of the product
C) To model requirements and gather early feedback from stakeholders
D) To replace user manuals with interactive simulations
5. What happens during the design phase of the systems development life cycle (SDLC)?
A) A high-level strategy and goals for an intended project are established.
B) Requirements from business stakeholders and subject-matter experts are identified.
C) End-user business requirements are identified, and project goals are refined into defined functions and operations.
D) Full descriptions of the desired features and operations of the system are established.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C | Question # 3 Answer: C | Question # 4 Answer: C | Question # 5 Answer: D |
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