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HP HP5-B04D Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| HP Printing Portfolio | - HP printer product families
|
| HP Solutions and Services | - Integrated HP offerings
|
| HP Personal Systems Portfolio | - Desktop and notebook solutions
|
| Sales Strategy and Competitive Positioning | - Sales methodology
|
| Product Features and Benefits | - Key technologies and differentiators
|
| Customer Needs Analysis | - Identify customer requirements
|
HP Delta - Selling HP Printing and Personal Systems Hardware Sample Questions:
1. If a customer is looking to print only mono pages, what should you recommend'?
A) an HP OfficeJet Printer
B) an HP LaserJet printer
C) an HP DesignJet printer
D) an HP MFP flow device
2. Which feature built into HP Flow MFPs enables one-touch workflows?
A) 8" display and full-size keyboard to easily enter metadata
B) image preview, which allows view, zoom, edit, and re-order
C) advanced image processing for pristine scans
D) quicksets, driven from a large, full color screen
3. Within a company, what does a typical user want from a mobile device7 (Select two.)
A) sleek and thin design
B) global availability
C) easy to centrally manage
D) easy deployment
E) cheap purchasing price
F) latest technology
4. Which HP capability allows users to safely send encrypted files to colleagues?
A) HP Trust Circles
B) HP Biosphere
C) HP Web Jetadmin
D) HP self-encrypted hard drives
5. If your customer is looking to remotely configure, monitor, restore, and customize BIOS. What should you recommend?
A) HP BiOSphere
B) HP Device Manager
C) HP Sure Start
D) HP ProtectTools
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: A,F | Question # 4 Answer: A | Question # 5 Answer: D |


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